Ask your question at home and abroad? Customer care | Flickmyhouse

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CUSTOMER CARE

Our moderators are at your service daily from 07:00 to 22:00
  • What are you not satisfied with?
  • You will receive an answer via chat within 24 hours
  • Use one of the 4 sections where all your questions are answered
  • Ask all your questions at the search-bar

Chat with us!

7 days a week from 07:00 to 22:00 CEST

Payment options

All your payment options at a glance

You can also send an email!

Ask all your questions here and we will get back to you within 24 hours

Data Center

For all your questions regarding privacy and processing it

DELIVERY OPTIONS

150 MB of free cloud storage in your account
  • Various carriers at home and abroad
  • No costs are passed on to end-users
  • Receive all your packages worldwide
  • Send all your souvenirs, purchases, large and small from abroad
  • Direct contact with carriers
  • Ask questions from abroad?

Send points

Ask your question about different couriers, carriers and more

Webshop

For all your questions about purchases, payments and returns

Validation

Your Data and Cloud Security in one place

FAQ Delivery options

For all your questions regarding the delivery of products from depot to the letterbox

Our platform

During these processes we are availble to you directly
  • For bugs on our platform, please refer to the status page
  • Chat Directly with a sales representative
  • Do you have questions about your product or service? No problem
  • Questions about cancellation conditions? Find it here
  • Free support for booking airline tickets

Products and Services

Questions about your purchase or reservation? During this process we are available directly

Airline tickets

We are at your service 7 days a week from 07:00 to 22:00 CEST

Partners

With our partners we can help you 24 hours a day

Privacy

For all your questions regarding our policy and its processing

Contact by phone is always possible, find out for yourself how easy we have made it for you

Company details

Questions about delivery times, or request an urgent delivery? Go to the customer service

Holiday destination
Delivery time in hours
The Netherlands
12 – 24 hours
Belgium
12 – 24 hours
Bulgaria
24 – 48 hours
Denmark
24 – 72 hours
Germany
24 – 48 hours
Estonia
24 – 72 hours
Finland
24 – 72 hours
France
24 – 48 hours
Greece
24 – 72 hours
Hungary
24 – 96 hours
Italy
24 – 48 hours
Croatia
24 – 96 hours
Latvia
24 – 96 hours
Lithuania
24 – 96 hours
Luxembourg
24 – 72 hours
Norway
48 – 96 hours
Austria
24 – 72 hours
Poland
24 – 72 hours
Portugal
24 – 48 hours
Romania
24 – 96 hours
Slovenia
48 – 96 hours
Slovakia
48 – 72 hours
Spain
12 – 48 hours
Czech Republic
24 – 48 hours
Sweden
48 – 96 hours
Switzerland
24 – 72 hours
United States
48 – 96 hours

Delivery times and rates

Country
Delivery time in working days
prices
The Netherlands
1-6 days

Your package will be delivered as standard with PostNL at no extra cost, would you prefer a different carrier? Indicate this in your order notes (under the button “Order and pay”). PLEASE NOTE if you choose another carrier, an additional amount will be invoiced after confirmation. Rates are constantly synchronized, if you order a different package we will contact you.

POSTNL

4-6 days delivery

For now the Amsterdam region + 60 KM outside for packages up-to 10KG

Flickmyhouse

Free delivery from 10:00 to 19:00

DPD + € 1.80 delivery costs

3-4 days delivery

GLS + € 4.10 delivery costs

3-4 days delivery

UPS + €4.53 delivery costs

2-3 days delivery

TNT + € 9.33 delivery costs

2 days delivery

DHL Express + € 11.96 delivery costs

24 hours delivery

For now the Amsterdam region + 60 KM outside for packages up-to 10KG For packages up to 10KG

Flickmyhouse

Free delivery from 10:00 to 19:00

Direct in contact komen met de eigenaar?

Feedback Match combinatie

Valideer uw account
5 Redenen waarom wij jou adviseren om de app te valideren met de website

  15MB Cloud account (Gratis toegevoegd aan je account).

 Firewall beveiligd.

 Unieke login key voor al jouw devices.  

 24Hour support.

 Al jouw gebruikers ervaring op één plek. 

Wat is uw inlognaam en wachtwoord?

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Adres toevoegen aan uw Match Process

Wordt partner bij het snelste match platform van Europa

5 redenen om u aan te melden

1. Hoge exposure waarbij nieuwe markten worden ontdekt voor uw (MKB) bedrijf

2. Geen verbogen kosten, wel een vast tarief van € 59,95

3. Persoonlijke accountant die u bijstaat bij het opstart partner set-up proces. Binnen 48 uur online

4. Keuze uit 10 doelgroepen

5. Nationale online cross channel advertising.

Meer informatie?

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Schedule an appointment

Delivery times and rates

Your package will be delivered as standard with PostNL at no extra cost, would you prefer a different carrier? Indicate this in your order notes (under the button “Order and pay”). PLEASE NOTE if you choose another carrier, an additional amount will be invoiced after confirmation. Rates are constantly synchronized, if you order a different package we will contact you.

POSTNL

4-6 days delivery

For now the Amsterdam region + 60 KM outside for packages up-to 10KG

Flickmyhouse

Free delivery from 10:00 to 19:00

DPD + € 1.80 delivery costs

3-4 days delivery

GLS + € 4.10 delivery costs

3-4 days delivery

UPS + €4.53 delivery costs

2-3 days delivery

TNT + € 9.33 delivery costs

2 days delivery

DHL Express + € 11.96 delivery costs

24 hours delivery

For now the Amsterdam region + 60 KM outside for packages up-to 10KG For packages up to 10KG

Flickmyhouse

Free delivery from 10:00 to 19:00

Delivery times per country

Country
Delivery time in working days
The Netherlands
1-3 days
Belgium
1-3 days
Bulgaria
3-7 days
Denmark
2-5 days
Germany
1-5 days
Estonia
3-7 days
Finland
3-5 days
France
2-5 days
Greece
3-5 days
Hungary
3-6 days
Italy
2-5 days
Croatia
3-6 days
Latvia
3-6 days
Lithuania
2-6 days
Luxembourg
1-5 days
Norway
3-7 days
Austria
2-5 days
Poland
2-5 days
Portugal
2-5 days
Romania
2-7 days
Slovenia
2-5 days
Slovakia
2-5 days
Spain
1-3 days
Czech Republic
1-3 days
Sweden
2-6 days
Switzerland
2-6 days
United States
2-6 days

General complaints procedure

Complaint of a technical nature

Complaint about partners

Complaint about delivery

Feedback form

Guarantee

Returns

Revocation

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